Privacy Policy

Effective Date: 12-2-2025
Last Updated: 2-12-2026

Forthright Services, LLC (“Forthright,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website and engage with our services.

This policy applies to users in the United States and the United Kingdom, including compliance with applicable U.S. privacy laws and the U.K. General Data Protection Regulation (UK GDPR).

1. Information We Collect

We may collect the following categories of information:

A. Information You Provide Directly

  • Name
  • Email address
  • Phone number
  • Company name
  • Billing and payment information
  • Information submitted through contact forms or service inquiries

B. Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device type
  • Pages visited
  • Date and time of visit
  • Referring website
  • Cookies and usage data

C. Analytics Information

We may use analytics tools (such as Google Analytics or similar services) to understand how visitors use our website.

2. How We Use Your Information

We use collected information to:

  • Respond to inquiries and provide requested services
  • Communicate about projects or service updates
  • Process payments
  • Improve website functionality and user experience
  • Monitor site performance and security
  • Comply with legal obligations

We do not sell personal information to third parties.

3. Legal Basis for Processing (U.K. Users)

For users located in the United Kingdom, we process personal data under the following lawful bases:

  • Consent (e.g., subscribing to communications)
  • Contractual necessity (to provide services you request)
  • Legitimate interests (improving services, preventing fraud)
  • Legal obligation (compliance with applicable laws)

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable website functionality
  • Analyze website traffic
  • Improve user experience

You may control cookies through your browser settings. U.K. users may also see a cookie consent banner where applicable.

5. Sharing of Information

We may share information with:

  • Service providers (e.g., hosting providers, payment processors, analytics services)
  • Professional advisors (legal or accounting)
  • Government authorities if required by law

All third-party service providers are required to safeguard personal data.

We do not sell or rent personal data.

6. International Data Transfers

As a U.S.-based company, your information may be transferred to and processed in the United States.

For U.K. users, where personal data is transferred outside the U.K., we rely on appropriate safeguards such as:

  • Standard Contractual Clauses
  • Legitimate business safeguards
  • Lawful processing grounds under UK GDPR

7. Data Retention

We retain personal information only as long as necessary to:

  • Provide services
  • Fulfill contractual obligations
  • Comply with legal requirements
  • Resolve disputes

8. Your Privacy Rights

U.S. Users

Depending on your state of residence (e.g., California), you may have rights including:

  • Access to personal data we hold
  • Correction of inaccurate information
  • Deletion of personal data (subject to legal exceptions)

U.K. Users (UK GDPR Rights)

You have the right to:

  • Access your personal data
  • Request correction
  • Request erasure (“right to be forgotten”)
  • Restrict processing
  • Object to processing
  • Data portability
  • Withdraw consent at any time

You also have the right to lodge a complaint with the U.K. Information Commissioner’s Office (ICO).

9. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission over the Internet is 100% secure.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

11. Children’s Privacy

Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from minors.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date.

13. Contact Information

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:

Forthright Services, LLC
225 US 77, Suite B
Douglass, KS 67039
Sales@forthrightservicesllc.com
(844) 794-4400

If you’d like, I can also:

  • Tighten this into a more human-readable version (less corporate tone)
  • Expand it to include explicit CCPA/CPRA language
  • Add Jetpack / WordPress / Bluehost specifics
  • Or tailor it to exactly what plugins you’re running

Given what you’ve been dealing with on the Bluehost/Jetpack side, it might be wise to include a specific analytics disclosure paragraph.